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Basic services (included to the residence price):

1. Buffet breakfast in the restaurant from 7:00 a.m. till 11:00 a.m.

2. 24 hour Reception.

3. 24 hour Security.

4. 24 hour Telephone operators’ service.

5. Reservation Department.

6. Guest Relations Desk.

7. Cloakroom.

8. Luggage room.

9. Shoes cleaning machine.

10. Information desk.

11. Awaking of the guests by request.

12. Correspondence delivery.

13. Emergency call.

14. Taxi call.

15. Tickets booking for various means of transport.

16. Tickets booking to attend theatres, museums, etc.

17. Internet access (Wi-Fi) in the rooms and in the lobby of the hotel.

18. Individual mini-safes.

19. Air-conditioners.

20. Climate control.

21. Coded key-cards.

22. City telephone connection within Kyiv.

23. Satellite TV.

24. Everyday room cleaning.

25. Bed provision for a child.

26. Provision of single use hygienic sets: single use soap, shampoo, gel and body lotion, bath salt, bathing cap etc. (the hygienic sets quantity depends on the room type).

27. Provision of writing materials (ball point pen, paper and envelopes).

28. Hair-dryer.

 Extra services (for extra payment):

1. Meeting and transfer (at the airports, railway stations, etc.).

2. Room-service – 24 hours.

3. Parking.

4. Inter-city and inter-country telephone connection.

5. Business Center service (fax, photocopier, printer) – 24 hours.

6. Possibility to use computer.

7. Laundry.

8. Mini-bars.

9. Baggage storage in the storage chambers – 24 hours.

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